Legal

Terms of Use

Warranty:


The Pilla LIFETME LENS WARRANTY: (Non Prescription)

As our lenses are made of a bullet-proof lens material, they are extremely resilient to everyday use. However, if something scratches the surface with any degree of significance, simply return the lens and we will replace it according to the following replacement schedule: 

(Replacement cost for 2009 - HDS has the right to modify pricing in out years.)


Replacement of System Lenses* :

a. Panther Post Lens - $60

b. Panther No Post Lens - $65

c. Sebring Lenses (one LTM) - $65

d. Sport Wrap Paired Lenses - $65

e. Classic Paired Lenses - $65

*This program applies to Plano lenses only. 

Polarized lenses add $10 to cost for replacement.

The Lens Warranty program for Sport Rx Prescription Lenses is $225 per pair. Changes in your prescription does not qualify for replacement.


To qualify for the lens replacement program, you must return the lens that you wish to have replaced directly to hdspex. If you do not return the lens, you will not receive the warranty claim. Please DO NOT return the lens to a dealer or retail store for the lens warranty claim. The lens must be mailed DIRECTLY to hdspex. 


Lens Replacement Address:

Pilla, Inc

c/o Lens Replacement

35 Danbury Road

Ridgefield, CT 06877

USA


Pilla Frame Warranty:


All Pilla frames are warranteed against breakage caused by defects in materials or manufacturing, at Pilla's discretion, for one year from date of purchase. Warranty is void without valid proof of purchase. Warranty excludes product altered after purchase, damage caused by normal wear and tear and damage caused by any improper or unreasonable use. To make a warranty claim during the warranty period, securely pack your Pilla eyewear, along with original proof of purchase, information containing your name, return address, telephone number and return the product with a return authorization number received from Pilla.


If a frame is returned under the warrantee policy, hdspex reserves the right to replace the frame with a frame of similar value if the returned frame is no longer available.